![my screenshots on my mac is not responding my screenshots on my mac is not responding](https://www.minitool.com/images/uploads/news/2020/09/screenshots-mac-not-working-fix/screenshots-mac-not-working-fix-thumbnail.jpg)
You may look for the shortcut file and remove it from OneDrive folder, move it to a different location such as Desktop. Or you can open Finder, usually OneDrive folder icon will appear on the left navigation menu. After you start your OneDrive and see OneDrive icon on Mac notification tray, you open the OneDrive dropdown, please click More > Open OneDrive Folder to open your OneDrive folder. Appreciate that you share with us the methods you have tried.įor troubleshooting, you may try to find the problematic shortcut and remove it from OneDrive folder. Since you mentioned the test file worked fine and you can see it on OneDrive online, and deleting it from online folder also deletes it from OneDrive folder on your Mac, I suppose OneDrive synchronization for other files are fine, this issue may be caused by the specific shortcut. It seems like one particular shortcut file cannot sync in OneDrive app, when you clicked on the shortcut, OneDrive stopped responding. Very sorry for the inconvenience caused at your end. I understand the issue has affected your daily work. Please give me a solution for this because I frequently use the share option on my downloaded folder and as a PM I do this very frequently when working on a cross team project.
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I tried creating a test file on my downloaded onedrive folder and I was able to see it on the drive online, I also deleted the file from the online folder and after waiting for a minute or so the file was deleted on my folder on my device as well. Now I have tried restarting my computer, re-installing my onedrive and also uninstalling and then re-installing my onedrive but nothing is working.Īlso I should mention, that despite what it shows here my one-drive folder is still syncing on both sides. It doesn't matter whether I click on the Icon on top or not, it's just a matter of time and it will stop responding.
#My screenshots on my mac is not responding Offline#
Now everytime I start my onedrive after quitting it tries to sync, and then the notification icon on top shows the offline cross, and soon after onedrive stops responding. I waited a few minute before force quitting and restarting my one drive. When I clicked on the shortcut my onedrive stopped responding. when I clicked on the icon it opened the onedrive dropdown with the red offline graphic saying that one particular shortcut had stopped working. My onedrive icon on the mac notification tray on top suddenly started showing offline, even though the internet was connected.